File a Claim
We're here to help you through every step of the claims process. Fast, simple, and hassle-free.
For emergency claims requiring immediate assistance, call us 24/7 at 19894596002
How the Claims Process Works
Our streamlined process ensures you get the support you need quickly and efficiently.
Report Your Claim
File your claim online, by phone, or through our mobile app. Available 24/7.
Claims Review
Our team reviews your claim and may request additional documentation if needed.
Assessment
We assess the claim and determine the coverage amount based on your policy.
Resolution
Receive your settlement and get back to normal. Most claims resolved within 48 hours.
File a New Claim
Please provide the following information to begin your claim. All fields marked with an asterisk (*) are required.
Track Your Claim
Enter your claim number to check the status of your claim
Claims FAQs
Common questions about filing and tracking claims
How long does it take to process a claim?
Most claims are processed within 24-48 hours. Complex claims may take up to 7 business days. We'll keep you updated throughout the process.
What documents do I need to file a claim?
Required documents vary by claim type but typically include: photos of damage, police reports (if applicable), receipts, medical records, or repair estimates.
Can I check my claim status online?
Yes! Use the "Track Your Claim" section above with your claim number and email address to check your claim status anytime.
What if my claim is denied?
If your claim is denied, we'll provide a detailed explanation. You have the right to appeal the decision, and our team will guide you through the appeals process.
How will I receive my claim payment?
Once approved, you can choose to receive payment via direct deposit or check. Direct deposit is typically processed within 1-2 business days.
Can I add documents to my claim after submission?
Yes, you can upload additional documents anytime through our online portal or by calling our claims department at 19894596002.
Need Help with Your Claim?
Our claims specialists are available 24/7 to assist you with any questions or concerns.